Every engagement lists its scope, timeline and fixed fee before checkout
Clear runbooks and an on-call rota, so the next outage is handled by an agreed procedure rather than improvisation.
During an incident nobody reads long documents, so runbooks must be short, specific and rehearsed. We write them for your ten most likely failures, such as a database at capacity, a backed-up queue, an expired certificate or an unreachable payment gateway, each covering the symptom, the check, the fix and when to escalate. We also set up an on-call rota, an agreed severity scale and a blameless post-incident template, then run a practice incident to test the process before it is needed.
Past incidents and architecture reviewed to find likely failures
Runbooks drafted with the engineers who would actually respond
Rota, alert routing and escalation set up in your tooling
A tabletop exercise to test the runbooks and fix the gaps
You provide these through the technical brief in your dashboard after checkout.
Response no longer depends on one person being reachable
Communication during an outage is prepared rather than improvised
Post-incident reviews produce fixes instead of blame
This is a remote engineering engagement — nothing is shipped physically. Work is delivered into systems you control. See delivery & handover and refunds & cancellation for the full terms.
A monthly support retainer covering monitoring, patching and bug fixes, with a named engineer who knows your system.
Named engineer plus a documented backup, both onboarded to your system
₹29,999
A restore drill that proves your backups work, measures how long recovery takes and fixes the gaps it uncovers.
Audit of current backup coverage across databases, files and configuration
₹12,999
Monthly updates, verified backups, uptime monitoring and malware scanning for the WordPress or WooCommerce site your business relies on.
Monthly core, theme and plugin updates tested on staging first
₹8,999
Uptime monitoring and alerting that flags problems before customers notice, tuned so every alert is worth acting on.
Uptime checks from multiple geographic locations on your key endpoints
₹9,999
Pick the engagement that matches what you need, or tell us about the system you are working on and we will point you to the right starting place.